Terms and Conditions
Welcome to wizkidz.ai!
These terms and conditions outline the rules and regulations for the use of Wiz Kidz's Website, located at wizkidz.ai.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use wizkidz.ai if you do not agree to take all of the terms and conditions stated on this page.
Cookies
The website uses cookies to help personalize your online experience. By accessing wizkidz.ai, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License
Unless otherwise stated, Wiz Kidz and/or its licensors own the intellectual property rights for all material on wizkidz.ai. All intellectual property rights are reserved. You may access this from wizkidz.ai for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from wizkidz.ai
Sell, rent, or sub-license material from wizkidz.ai
Reproduce, duplicate or copy material from wizkidz.ai
Redistribute content from wizkidz.ai
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Wiz Kidz does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Wiz Kidz, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Wiz Kidz shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Wiz Kidz reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Wiz Kidz a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Wiz Kidz; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Wiz Kidz. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Wiz Kidz's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Privacy Policy
wizkidz.ai respects your privacy and protects your personal data.
wizkidz.ai website is owned by Wiz Kidz. We have adopted this Privacy Policy, which determines how we are processing the information collected by wizkidz.ai, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the wizkidz.ai website.
Personal information we collect
When you visit wizkidz.ai, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms refer you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via wizkidz.ai@gmail.com.
Your rights
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@wizkidz.ai
Payment Terms
Subscription Period
Subscriptions are billed monthly, quarterly, semi-annually depending on the customers’ program selection. Some programs require a minimum commitment of 5 to 7 months depending on the customers’ program selection. Registration fee and Subscriptions must be renewed if a student’s team qualifies for a subsequent tournament round.
Registration Fee
Certain programs require a non-refundable registration fee to be charged per child. Under no circumstances will registration fees be refunded. At its sole discretion, Wiz Kidz may allow these funds to be applied to another product or service.
Payment Methods and Timing
Payments are required in advance and may be made by Stripe, Zelle, or cash. Certain programs may have limited payment options.
Automatic Renewal
All subscriptions renew automatically. Payment failure will trigger a 5-day grace period to bring the account up to date. If payment is not received within this period, a late penalty will be applied.
Late Payments
A flat 10% penalty will be charged for each month the payment remains overdue, beginning after a 5-day grace period.
Sibling Discount
Families receive a 10% discount for the second, third, and fourth students enrolled (sibling status is determined by matching last names). The sibling discount is capped at four; any additional students are treated as new full-price enrollments.
Cancellations
Monthly subscription programs: Customers may cancel anytime with at least 5 business days’ notice prior to the next billing cycle.
Programs with minimum commitment period: Early cancellations due to unavoidable reasons such as medical and travel (not limited to) require payment of the lesser amount of (1) three months’ fees post cancellation month or (2) remaining term fee.
Refunds
Registration and subscription fees are non-refundable under any circumstances, including but not limited to service delivery, customer dissatisfaction, or early cancellation.
Disputes and Chargebacks
All disputes and chargebacks are handled in accordance with the processes of the payment gateway (e.g., Stripe, Zelle).
Changes to Pricing or Terms
Wiz Kidz will provide at least five (5) business days’ notice before changes to pricing or terms take effect. Customers may opt out or cancel before new terms apply by following the cancellation process.
Release of Liability and Assumption of Risk
By enrolling in or participating in any Wiz Kidz program, event, or activity, the parent or legal guardian (the “Participant”) acknowledges and agrees:
Participation involves inherent risks, including but not limited to, personal injury, illness, property damage, or loss arising from use of facilities, equipment, materials, activities, or transit to and from any program location, whether conducted on-site, off-site, or virtually.
Participant, on behalf of themselves, their child(ren), heirs, successors, and assigns, hereby voluntarily assumes all risks of participation, known and unknown, and expressly waives and releases any and all claims against Wiz Kidz, its officers, employees, contractors, and affiliates (“Releasees”), arising directly or indirectly from participation, except to the extent caused solely by the Releasees’ gross negligence or willful misconduct.
Participant agrees to indemnify and hold harmless the Releasees from and against any and all claims, liabilities, damages, costs, or expenses (including reasonable attorney fees) arising from the conduct of Participant or their child(ren).
Participant acknowledges responsibility for their child(ren)’s supervision outside of scheduled Wiz Kidz program hours, including during transportation, drop-off, and pick-up.
This waiver is intended to be as broad and inclusive as permitted by applicable law. If any portion is deemed invalid, the remainder continues in full force and effect.
Participant affirms they have read, understand, and voluntarily agree to this waiver and release in connection with all current and future Wiz Kidz activities.
NOTE: Below sections were edited/added on Sep 24, 2026
Adult Privacy — Consent
Scope: any adult who creates a Forge account — Parent/Guardian, Coach/Mentor, or Administrator. Governs the adult's own information only. Does not apply to children — see Section 2.
1.1 Who we are
Forge is operated by Wiz Kidz (The Kumars Academy of Science and Technology, LLC), located in Portland, Oregon, to run our STEM coaching programs (FIRST LEGO League and the Presidential AI Challenge). This notice tells you, as an adult using Forge, what we collect about you and why.
1.2 Information we collect from you
Directly from you, when you create or use your account:
Your email address and display name.
Your role (Parent, Coach, or Administrator).
If you're a Parent: how many children you're allocated to enroll, and the identity of the children you add (governed separately by Section 2 once you consent to enroll each child).
Your sign-in itself is handled by Google — Forge does not create or store a separate password for your account.
What we do not collect today, but plan to collect as Forge adds features: a phone number, an emergency contact, a mailing address, and payment or billing information for program fees. Our commitments: we update this notice before that feature goes live, and we tell you directly when a change is significant.
We do not collect, and have no current plan to collect: your precise geolocation, biometric information, or the contents of your device outside Forge.
Automatically, to operate and measure your account — see 1.3.
1.3 How we measure and use your account activity
Four systems use information about your account activity, kept separate on purpose. Items 1–3 are Forge measuring how you use the app; we never use them to build an advertising profile of you or share them with an advertising company. Item 4 is our own outreach measurement.
Operating your account — signing you in, keeping team/child assignments correct, account email, your dashboard.
Account analytics — sign-ins, session length, activity, reported only in aggregate (k≥10).
Usage measurement — coarse, anonymous app-performance signals, no name/email/account identifier, tied to a short-lived anonymous code. Runs at a stricter standard for a signed-in child (see Section 2).
Outreach measurement, adult screens only — how you found Forge, first-party, never combined with a child's information.
Separately, Wiz Kidz has named Google Analytics (a Google tag set up specifically for Forge) as the measurement tool it plans to run on adult account screens and the public website — not active today. It goes live only once (i) a structural boundary keeps it off any screen a child can load and (ii) the privacy protections described below are built and turned on. See 1.4 for the full disclosure of what it will do once active, and how you can control it.
Aggregate, anonymous statistics about the program as a whole may be shared outside Forge (k≥10 gate; no individual-level figures).
1.4 Marketing communications
Operational email is necessary to run your account and is not opt-outable while keeping the account.
Discretionary marketing email (not sent today): if it starts, every email carries an unsubscribe link and our mailing address (CAN-SPAM).
Google Analytics on adult screens — not switched on yet. Once switched on: runs only on adult screens and the public site, never on any screen a child can reach (including the PIN sign-in page); Google receives pages viewed, city-level location, device/browser type, and a Google-assigned identifier — never Forge's own §1.3 usage data; not linked to advertising or a Google Ads account; Google "signals" and Enhanced Measurement turned off; you can turn it off in your account and we honor Global Privacy Control / Do Not Track automatically. Configuration Wiz Kidz will hold Google to: IP truncation, signals off, shortest available retention, no Ads-account link, Enhanced Measurement off. If anything changes before or after activation, we update this notice first.
1.5 Who can see your information, and where it's stored
Access is role-limited (Coach sees their roster; Administrator sees the full roster; one Parent never sees another's account). Stored with Supabase (cloud database/auth), protected in transit and at rest. We do not sell your information. Once (and only once) the Google Analytics tag is switched on, Google receives adult-screen analytics data as our service provider, limited to adult screens with an opt-out.
1.6 How long we keep it
Kept while your account is active. Deleting your account removes Coach/Administrator access; a sole-guardian Parent is asked to invite a replacement guardian or confirm deleting the child's account together. Account-analytics rollups persist with the account; anonymous telemetry raw events are deleted after 90 days regardless of account status.
1.7 Your rights
Contact support@wizkidz.ai to access, correct, delete your account, and opt out of marketing and (once active) the Google Analytics tag or any other advertising/analytics tag. The targeted-advertising opt-out is not something the EULA's "agreed once" usage-measurement terms can remove. Once any such tool is active, Forge honors Global Privacy Control as an opt-out signal.
1.8 Security
Reasonable safeguards, including encryption in transit/at rest and role-based access controls. If a breach occurs, we respond and provide any notice required by Oregon and federal law.
1.9 If you're a Parent: your child's information is separate
Covered by Section 2, accepted separately, per child, at enrollment.
1.10 Changes to this notice
Material changes are posted here, with direct notice (email/in-app) when significant, before they take effect.
1.11 Governing law
Oregon and applicable U.S. federal law, including the FTC Act and CAN-SPAM Act.
Child Privacy — Notice & Consent
Scope: personal information of children enrolled in the Wiz Kidz Program / Forge pilot. Three parts, presented and acted on together, per child: 2.A is the Notice given to the parent before they consent; 2.B is the Consent itself (the affirmative, per-child, logged act); 2.C is the detailed Privacy Notice referenced by, and consistent with, 2.A and 2.B.
2.A Direct Notice to Parents (read before consenting)
Please read this before you consent to your child using Forge.
Wiz Kidz (The Kumars Academy of Science and Technology, LLC, Portland, Oregon) runs Forge, a coaching app for our STEM competition programs such as FIRST LEGO League and the Presidential AI Challenge. Because Forge is used by children, U.S. federal law (COPPA) and Oregon law require us to tell you what information we collect from your child and to get your consent before your child uses the app.
What we collect from your child: first name and last initial; grade; a chosen avatar (not a photo); practice and meetup hours; Robot Game scores; task-completion status; the content of coach-written Meetup Reports about the team's activity; a permanent Student ID and login PIN.
What we do NOT do: no email, full name, birth date/year, home address, phone number, or photo collected; no selling, no advertising to your child, no ad targeting using your child's information; no advertising/analytics tool from any other company — including Google Analytics — on any screen your child uses or the PIN sign-in screen, ever, regardless of whether Wiz Kidz later activates such a tool on adult screens (see Section 1).
How we use it: to run the coaching program (scores, progress, Meetup Reports, calendar, reminders) and to keep Forge running, secure, and improving. We study what teams do (never an individual child, never grade) to see which coaching practices tend to go along with successful teams, using our own tools. We will not send this information to an outside company or use it to train an AI model without a new notice and your renewed consent.
How long we keep it: while your child is in Wiz Kidz programs, and no later than 5 years after your child's last active season (a ceiling, not a promise — often sooner). Deleted immediately on withdrawal or deletion request. On Forge/program/company wind-down: advance notice, downloadable copy, then secure deletion. Full detail: Section 4.
How the app is measured: grouped, anonymous usage counts (no name, Student ID, PIN, team, grade, location, or typed text), never used for advertising, deleted after 90 days. Turn off anytime from your parent account for your whole family.
Who can see it: your child's coach, a Wiz Kidz administrator, you, and your child. Stored with Supabase, protected in transit and at rest.
Your choices and rights: consenting is required for your child to use Forge (not required for in-person Program participation). You can withdraw anytime; we offer a download first, then delete. While enrolled, you can see, download, or delete your child's information anytime. Consenting is not conditioned on giving more information than needed.
To consent, continue to the Parental Consent Agreement (2.B) in the app.
2.B Parental Consent Agreement (the Consent — affirmative act, per child, logged)
Version v1.0-pilot · Effective as of the date this document is first shown to a parent
By checking the box and selecting "I consent", I confirm:
I am the parent or legal guardian of the child I am registering and am authorized to consent for them.
I consent to my child creating and using a Forge account and to the collection/use of my child's information as described in 2.A and 2.C. This consent is required for my child to use Forge.
I understand what is collected: name/initial, grade, avatar, practice/meetup hours, scores, task completion, Meetup Report content, Student ID and PIN — plus grouped, anonymous app-usage counts using a rotating random code not tied to my child's identity.
I understand how it is used: to run the program; to keep Forge secure and improving, including team-level (never individual-child, never grade) analysis of coaching practices; never sold, never for advertising, never shared outside the program without my renewed consent.
I understand who can see it: coach, administrator, me, my child. Stored with Supabase, protected in transit and at rest.
I understand what does NOT happen through Forge: no recording/transcription, no AI profiling (separate from in-person Program media consent already given at enrollment).
I understand my rights: access, download, deletion, and withdrawal at any time; withdrawal offers a download first, then deletes.
I understand retention: kept while my child participates, deleted on withdrawal/request, otherwise no later than 5 years after my child's last active season (a maximum, not a commitment) — with advance notice, a downloadable copy, and deletion if Forge/the program winds down.
I understand the login PIN: I create and control it; not a password to reuse elsewhere.
I understand this consent is specific: a material change requires a new version and my renewed consent.
[ ] I have read the Direct Notice and Privacy Notice, and I consent. [ I consent ]
Governed by Oregon law. Recorded with: date/time, my identity, my child's identity, organization, and agreement version. Confirmation email sent.
2.C Privacy Notice (detailed, child-facing data practices)
Version v1.0-pilot
This notice explains how Wiz Kidz handles children's personal information on Forge and parents' rights.
Who we are — Wiz Kidz (The Kumars Academy of Science and Technology, LLC), Portland, OR. Contact: support@wizkidz.ai / +1 (971) 771-7405
Information we collect from children — as listed in 2.A/2.B; plus the registering parent's display name and email (Google sign-in, no Forge-stored password). Grouped, anonymous usage counts as described above, never containing an identifier or free text, rotated regularly.
How we use it — to run the program; team-level (never individual, never grade) improvement analysis, in-house only; sending outside the company or AI-model training requires a new consent version. Usage counts used only to keep Forge working, never for advertising; anonymous k≥10 aggregates may be published about the program as a whole.
How we share and store it — no sale, no advertising use, no AI training. Role-based visibility (coach, administrator, parent, child). Stored with Supabase, protected in transit and at rest; some on-device storage for offline use, cleared on logout/withdrawal. No analytics or advertising company receives a child's information, and none of these tools run on any screen a child uses — including if/when Google Analytics activates on adult screens only (see Section 1); doing so on a child-reachable screen would be a material change requiring new notice and consent.
How long we keep it — while the child participates, no later than 5 years after last active season (a maximum, not a promise — see Section 4 for full detail, mechanism, and wind-down terms). Encrypted backups retained up to 30 days for disaster recovery only.
Your rights as a parent — access, download, delete, stop collection, or withdraw consent at any time (withdrawal offers a download first). Usage measurement can be turned off for the whole family. Requests via parent account controls or support@wizkidz.ai; identity verified before acting.
Security — reasonable safeguards, encryption, role-based access; breach notice per Oregon and federal law.
Not a school record — Forge is a private enrichment program, not a school system; Forge data is not a FERPA school education record.
Changes to this notice — a material change triggers a new version and renewed consent before it applies to your child.
Governing law — Oregon and applicable U.S. federal law, including COPPA.
Code of Conduct — Consent Required (adults) / Acknowledgement (students)
Scope: every Wiz Kidz program and channel — in-person classes, camps, competitions, events, and Forge/communication channels (WhatsApp, email, shared Google Drive/Docs/Sheets, calendar, video calls). Companion to the Terms & Conditions, Payment Terms, and Release of Liability; does not change them.
3.1 Who this Code covers, and the words it uses
"Wiz Kidz" — The Kumars Academy of Science and Technology, LLC, and its officers, employees, contractors, mentors, and affiliates (the "Wiz Kidz team").
"Program" — any Wiz Kidz class, course, camp, workshop, practice session, competition, showcase, or event, whether delivered in person or online through Forge.
"Mentor" — anyone Wiz Kidz authorizes to lead, co-lead, coach, assist, or supervise a Program: coaches, instructors, teaching assistants, judges, and adult volunteers.
"Student" — a child or youth enrolled in a Program.
"Parent" — the parent or legal guardian who enrolls a Student (the "Participant" in the Terms & Conditions), and any other adult that Parent authorizes to act for them.
"Community Member" — any Student, Parent, or Mentor, and any guest they bring into a Wiz Kidz space, physical or online.
"Channel" — any space Wiz Kidz runs or designates for a Program: the classroom or venue, Forge, a WhatsApp group or direct thread with a Mentor, Wiz Kidz email, a shared Google Drive / Docs / Sheets folder, a shared calendar, and any video-call room.
This Code applies with equal force in person and online. Conduct in a WhatsApp thread, a comment on a shared Google Doc, a calendar reply, or a video call is treated the same as conduct in the classroom.
3.2 Core expectations for everyone
Every Community Member agrees to:
Be respectful. Treat Students, Parents, Mentors, staff, venue hosts, and other families with courtesy, in tone and in words, in every Channel.
Keep it safe. No violence, threats, intimidation, harassment, bullying, discrimination, or retaliation. This includes conduct based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, or any other protected characteristic.
Keep it clean. No profanity, slurs, sexual content, hate speech, or graphic or violent material — spoken, written, typed into a shared document, posted in a chat, or shared as a file or link.
Respect property. Treat Wiz Kidz equipment, rented or borrowed venues and their furnishings, and other people's belongings with care.
Respect the schedule. Arrive and leave on time; respond to invitations and requests within a reasonable time; do not let a Student be dropped off early or picked up late without an arrangement.
Follow reasonable instructions. Mentors and staff make day-to-day operational calls to run a Program safely and on time. Follow them in the moment; raise disagreements afterward through 3.8.
Use Channels for their purpose. Wiz Kidz Channels are for running the Program — not for advertising, solicitation, political campaigning, personal disputes, or content unrelated to the Program.
Protect privacy. Do not photograph, record, screenshot, or publish another Student, family, or Mentor without permission. Do not share rosters, contact lists, or another family's information outside the group.
Be honest. No misrepresentation of a Student's age, grade, eligibility, or work; no plagiarism or cheating in competition contexts; no false or knowingly exaggerated accusations against a Mentor or the Wiz Kidz team.
3.3 Students
In addition to 3.2, Students agree to:
Language and behavior. Use appropriate language at all times — in class, on breaks, on video calls, and in shared documents and chats. Foul language, name-calling, and "joke" insults are not allowed anywhere, including in the margins or comments of a collaborative Google Doc or Sheet.
Collaborative documents and Forge. Only edit your own work and the shared work you are asked to contribute to. Do not delete, vandalize, rename, or scribble in another Student's document. Do not add off-topic text, images, drawings, or links. Everything you type in a Wiz Kidz document or Forge is school work and is visible to Mentors.
Devices and accounts. Use your own login. Do not share your PIN or password, use another Student's account, or try to get around Forge's or the venue's restrictions.
Breaks and downtime. Stay in permitted areas. No running in equipment areas, roughhousing, climbing on furniture, or play that risks damage to the venue, Wiz Kidz equipment, or another person's property or safety. Food and drink only where allowed.
Equipment. Handle kits, robots, laptops, and tools as instructed. Report damage or a missing part instead of hiding it.
Online etiquette. On video calls: mute when asked, keep your camera use within what the Mentor sets, and do not use chat, screen-share, backgrounds, or the annotation tools to disrupt. In WhatsApp or other group chats: stay on topic, no spam, no images or memes that would not be appropriate in class.
Conflicts. If another Student bothers you or breaks a rule, tell a Mentor. Do not retaliate.
Age-appropriate judgment applies: a younger Student's lapse is handled with redirection and a conversation with the Parent; the response scales with the Student's age and with whether conduct is repeated after a warning.
3.4 Parents and Guardians
In addition to 3.2, Parents agree to:
Communication tone and volume. Raise concerns through the contact path in 3.8, in a civil tone, in reasonable volume. Repeated, high-frequency messaging on the same point after it has been answered; messaging Mentors late at night or expecting immediate replies; contacting a Mentor's personal accounts or family; or copying large groups to apply pressure — are all forms of harassment under this Code, regardless of how politely each individual message is worded.
Accusations. Do not make accusations of favoritism, nepotism, bias, dishonesty, or misconduct against a Mentor or the Wiz Kidz team without a good-faith basis and specific facts, and do not repeat an accusation that has been investigated and addressed. Genuine concerns are welcome through 3.8 and will be looked into; a pattern of unfounded accusations is a conduct violation.
Operational decisions. Mentors and staff make many small calls to keep a class or event running — team and group assignments, turn order, seating, role rotation, time limits, tie-breaks, which parent-helper does what, when a session starts and stops. Parents are not entitled to a written or itemized justification for each such decision. If a decision appears to conflict with the Terms & Conditions or this Code, raise that specific concern through 3.8; a difference of preference is not a dispute.
Scope of services. Requests must stay within what the Program actually offers, as described at enrollment and in the Terms & Conditions and Payment Terms. Wiz Kidz is not obligated to provide extra one-on-one coaching, out-of-session tutoring, extra practice time, custom schedules, individualized reports, competition guarantees, additional equipment, or make-up sessions beyond any stated policy. Wiz Kidz may decline out-of-scope requests without it being a grievance.
Confrontation and refunds. Do not confront, corner, follow, or raise your voice at a Mentor or staff member — at a Wiz Kidz or venue location, at drop-off or pick-up, in a parking lot, or in any public place — to demand a refund, an explanation of Wiz Kidz's pricing or business model, or an on-the-spot reversal of a decision. All refund and billing questions go through the Payment Terms and the 3.8 contact path, in writing. Staff may end any in-person conversation that becomes hostile and ask you to continue by email.
Supervision and guests. You are responsible for your Student's conduct and for any sibling or guest you bring to a Wiz Kidz location or add to a Channel, including their behavior during breaks and before and after a session. Do not leave a young sibling unsupervised on Wiz Kidz premises.
Financial responsibility for damage. You are responsible for the reasonable cost to repair or replace Wiz Kidz property, venue property, or another family's property that your Student or guest damages through conduct this Code prohibits (see the Release of Liability).
Online Channels. The tone rules above apply in every Channel. Do not post grievances, call-outs, or disputes in a Program WhatsApp group or a shared Google Doc; do not edit or comment on Wiz Kidz or other families' shared documents; keep calendar replies to accept / decline plus a brief note. Group Channels are opt-in conveniences and Wiz Kidz may move a Parent to one-to-one email if group norms are not respected.
Public statements. Nothing here prevents an honest review or a report to a regulator. This Code does prohibit knowingly false statements, publishing another family's or a Student's private information, and using threats of publicity as leverage in a billing dispute.
3.5 Mentors
Mentors are held to the highest standard. In addition to 3.2, Mentors agree to:
Child safety first. Follow Wiz Kidz's supervision ratios and safety procedures. Maintain appropriate boundaries with Students. No one-to-one private contact with a Student outside approved Channels — no private DMs, no personal phone numbers, no rides, no meetings without another adult's knowledge. Communication with a Student happens in Wiz Kidz Channels with visibility to Wiz Kidz and, where appropriate, the Parent.
Professional communication. Reply to Parents and Students in a professional, respectful tone. Keep to stated response-time norms (see 3.7). Do not argue in group Channels; move a heated thread to a direct, documented conversation and involve the administration early.
Fairness. Apply rules, team assignments, scoring, and opportunities even-handedly. Disclose any conflict of interest — including coaching or judging a family member or close friend's Student — to the administration so it can be managed openly.
Consistency with Wiz Kidz terms. Operational decisions must be consistent with the Terms & Conditions, Payment Terms, judging rubrics, and this Code. Do not promise services, refunds, discounts, or outcomes Wiz Kidz has not authorized.
Records and documents. Keep Program documents, rosters, scores, and Forge content accurate and current. Do not share Student or family information beyond the Mentors and staff who need it. Do not use family contact information for anything outside the Program.
Property and expenses. Use Wiz Kidz and venue property with care, leave venues as found, and follow the expense and reimbursement process.
Reporting. Report to the administration promptly: any safety incident, injury, or property damage; any allegation of misconduct (including against yourself); any child-welfare concern (and make any report required by Oregon mandatory-reporting law); and any Parent or Student conduct that violates this Code.
No retaliation. Do not retaliate against a Parent or Student for raising a good-faith concern.
3.6 Conduct in online Channels (applies to everyone)
The Program runs partly online, and the same standards apply there.
WhatsApp and other group chats. On topic, business hours, no spam, no forwarded chain messages, no images or links that would be inappropriate in class. No pile-ons, no side threads to organize a complaint, no adding people or screenshotting the group elsewhere without permission. Group chats are a convenience; Wiz Kidz may mute, remove, or replace a group chat with email at any time.
Shared Google Drive / Docs / Sheets. Edit only what you are asked to. No profanity or off-topic content in text, comments, or suggestions — including "hidden" comments and revision history. Do not move, rename, delete, or change sharing on Wiz Kidz folders. Assume everything is logged and attributed to your account.
Email. One topic per thread where practical, a civil tone, and a reasonable reply window (3.7). Do not escalate by mass-CC, and do not re-send the same message repeatedly to force a faster answer.
Calendar invitations and responses. Respond accept / tentative / decline promptly so Mentors can plan. Keep any note on the response short and relevant. Do not use calendar comments for disputes or long explanations, and do not schedule meetings on a Mentor's calendar without arrangement.
Video calls. Join on time, follow the Mentor's directions on mute, camera, chat, and screen-share, and do not record without Wiz Kidz's permission.
Account security. Keep your own credentials; do not access another person's account or content.
Wiz Kidz may monitor, log, moderate, edit, or remove content in any Channel it operates, and may remove a Community Member's access to a Channel for conduct that violates this Code — consistent with the monitoring right already stated in the Terms & Conditions.
3.7 Communication norms and boundaries
Business hours. Mentors and staff are generally reachable during Program and business hours. Messages sent outside those hours may be answered the next business day. Emergencies during a session should go to the Mentor on site or the venue; true emergencies to 911.
Response windows. Wiz Kidz aims to acknowledge Parent messages within a stated number of business days (see the enrollment materials). "Acknowledged" may mean "received and being looked into," not "fully resolved."
One channel per issue. Raise an issue once, in one Channel, and allow time for a response before following up. Re-raising the same resolved issue in a new Channel is not a new issue.
Right to pause a conversation. Any Mentor or staff member may end a conversation that becomes hostile, threatening, abusive, or circular, and ask that it continue in writing to support@wizkidz.ai. Ending a hostile conversation is not a refusal to help.
Meetings. Substantive concerns are best handled in a scheduled call or meeting with the administration, not at drop-off, pick-up, or in a public place.
3.8 Raising a concern
Wiz Kidz wants to hear genuine concerns. The path:
Talk to the Mentor about a Program-level matter (a schedule, an assignment, a Student's day) — ideally not during a session, and not in front of the Students.
If unresolved, or if it involves the Mentor's own conduct, safety, billing, or a term of service, email support@wizkidz.ai with the specifics: what happened, when, who was involved, and what outcome you are seeking. You may also call +1 (971) 771-7405.
Wiz Kidz will acknowledge the concern within its stated response window, look into it proportionately to what is raised, and respond with a decision or next step. Not every concern results in a change; Wiz Kidz will explain the outcome.
Safety or child-welfare concerns are handled immediately and may involve the venue, the Parent, and, where required, outside authorities.
Good faith runs both ways: Wiz Kidz will take concerns seriously and will not retaliate; Parents and Students will use this path rather than public confrontation, and will accept that a reasoned "no" is a valid outcome.
3.9 Prohibited conduct (non-exhaustive)
The following are violations of this Code in any Channel, in person or online:
Profanity, slurs, hate speech, sexual content, or harassment — spoken, written, typed into a document, posted in a chat, or shared as a file or link.
Threats, intimidation, stalking, or physical aggression toward any Community Member, staff member, or venue host.
Confronting, cornering, following, or shouting at a Mentor or staff member in person — at a location, at drop-off or pick-up, in a parking lot, or in public — over a refund, a decision, or Wiz Kidz's pricing or business model.
A pattern of excessive, repetitive, or after-hours messaging; mass-CC pressure campaigns; or contacting a Mentor's personal accounts or family.
Accusations of nepotism, favoritism, bias, or dishonesty made without a good-faith basis, or repeated after being addressed.
Demanding itemized justification for routine operational decisions that are within the Terms & Conditions and this Code.
Demands for services beyond what the Program offers, pursued after Wiz Kidz has declined them.
Damaging, defacing, or misusing Wiz Kidz property, venue property, or another person's belongings; unsafe play during breaks that risks such damage or injury.
Editing, defacing, deleting, or adding off-topic or inappropriate content to shared documents or Forge; accessing another person's account.
Photographing, recording, or publishing another Student, family, or Mentor without permission; sharing rosters or contact information outside the group.
Knowingly false statements about the Wiz Kidz team, or using threats of publicity or a chargeback as leverage in a billing dispute.
Discrimination or retaliation.
Bringing an unauthorized firearm or weapon, alcohol, or a controlled substance to a Program or Wiz Kidz location; being impaired while supervising or dropping off a Student.
Directing a child to violate this Code.
3.10 Enforcement
Wiz Kidz responds proportionately to the conduct, the Community Member's role, whether it is repeated, and the risk to others. Steps may be taken in any order, and serious conduct may go straight to removal:
Conversation and redirection — for a first, minor lapse, especially by a younger Student.
Written warning — describing the conduct and what must change.
Channel restriction — removal from a WhatsApp group, revoked edit access to shared documents, moderated posting, or a shift to email-only contact.
Behavior plan or conditions — for a Student, a short plan agreed with the Parent; for a Parent, defined communication limits (for example, a single named contact and a set cadence).
Suspension — a Student sits out one or more sessions, or a Parent's access to a location or Channel is paused, while a matter is reviewed.
Removal from the Program — for serious conduct (threats, violence, harassment, safety risk, significant property damage, or repeated violations after warning). Wiz Kidz may withdraw a Student whose Parent or guest violates this Code, not only for the Student's own conduct.
No-trespass / no-contact — Wiz Kidz may bar a person from its locations and events and direct all contact to support@wizkidz.ai.
Referral to authorities — where conduct may be criminal or reportable, or a child's welfare is at risk.
Fees. Removal or suspension for a conduct violation does not create a right to a refund or credit beyond what the Payment Terms provide; the Payment Terms govern all refund questions. Wiz Kidz may also seek the reasonable cost of property damage (see the Release of Liability).
Fair process. Before a removal that is not safety-driven, Wiz Kidz will tell the Community Member what conduct is at issue and give them a chance to respond. Wiz Kidz's decision on Program participation is final. Nothing in this Code limits a right that cannot be waived under Oregon or federal law.
3.11 Acceptance — the Consent (adults) and Acknowledgement (students)
Adults (Parent, Coach, Administrator) — Consent, required: enrollment, creating a Forge account, or joining a Wiz Kidz channel is acceptance of this Code by the Parent (on their own behalf and their Student's) and by each Mentor. In Forge: every adult must affirmatively accept this Code ("I have read and agree to the Community Code of Conduct" — an explicit action, not an implicit continue) during first sign-in, as a separate act from the EULA, before completing account setup. Logged with account identity, Code version, and timestamp, in the same auditable store as the EULA and parental-consent acceptances. A version bump re-prompts every account on next sign-in.
Students — Acknowledgement, not a consent or contract (a minor cannot enter either): a short, plain-language Student Agreement (the Section 3.3 rules in kid-appropriate language — current runtime copy: src/student-coc.ts) is shown once after first PIN sign-in, and again on a version bump, with an explicit affirmative confirmation required (a tap, e.g. "Got it!" — not an implicit continue). Logged against the Student ID (acknowledged / version / timestamp). This sits on top of the parent's Code-of-Conduct acceptance made on the student's behalf; it does not gate data collection (parental consent under Section 2 already did that), but it is a required step in the student's first sign-in, not optional or skippable.
3.12 Governing law and contact
Oregon and applicable U.S. federal law, read together with the Terms & Conditions, Payment Terms, and Release of Liability. Wiz Kidz — The Kumars Academy of Science and Technology, LLC. support@wizkidz.ai · +1 (971) 771-7405
Data Retention Notice — Notice
Scope: personal information Forge collects from or about a child enrolled in the Wiz Kidz Program pilot. Does not cover raw usage telemetry or account-analytics raw retention, which run on separate, shorter clocks disclosed in Sections 1 and 2.
4.1 What's covered and for how long
DataRetained for no longer thanEnforced byWhat survives a purgeChild program data (name/initial, grade, avatar, Student ID, PIN, scores, hours, task completion, Meetup Report content, consent record)Deleted immediately on withdrawal/deletion request; otherwise no later than 5 years after the child's last active season (a maximum, not a commitment)Administrator-run deletion (immediate) / nightly automated purge (5-year tail)A tombstone (bare Student ID + timestamp) and redacted audit eventsOffline device copyConsent withdrawal / logoutClient purge on next sync; purged Student ID's queued writes rejected server-sideNothingEncrypted database backupsUp to 30 days (off-site); ~7 days daily on-VPSBackup rotationEncrypted snapshot until it ages out; every restore re-applies every purgeAnonymous aggregate rollups (k≥10, no child identifiable)Indefinitely—Not personal information
4.2 Why 5 years, and why it's a ceiling not a commitment
Forge's coaching value is longitudinal — students typically compete across multiple consecutive seasons from roughly grade 4 through high school, and a returning student's coach needs continuity with prior seasons. A 12-month tail would delete records of families who simply skip a season. Five years bounds retention to the plausible return window; beyond that, the continuity purpose no longer applies and the record is purged. This is a maximum, not a promise: Wiz Kidz may delete sooner at its discretion, for any reason, without notice (a shortening only ever reduces retention). No secondary use is authorized by the retention period — data held under this policy is used only for the purposes disclosed in Section 2, never sold, never used for advertising or AI training.
4.3 If Forge, the program, or Wiz Kidz winds down
Wiz Kidz is not obliged to preserve child data for the balance of the 5-year period through a wind-down. Instead: advance notice to enrolled families (target ≥30 days where circumstances allow), the self-download (4.4) available throughout the notice window, then secure deletion. No sale or transfer to an unrelated party; the only permitted transfer is to a successor continuing the same program for the same families under the same terms, with prior notice and a withdraw-first option.
4.4 Self-download before deletion
A parent can download a machine-readable and printable copy of everything Forge holds about their own child at any time, and is offered one automatically before a withdrawal-triggered deletion. Contains only that child — no other child, no other family, no telemetry.
4.5 What's deliberately not deleted, and why
A narrow, fixed set of records persists in reduced form to protect the deletion's own integrity: a bare-Student-ID tombstone (prevents resurrection via a stale offline queue or backup restore); redacted audit events recording that a guardian action occurred (consent given/withdrawn, PIN reset) — evidence of COPPA compliance, not the child's personal information; and counts-only purge run logs. None of these may grow additional fields without a new retention decision.
4.6 Backups don't undo a deletion
A backup is a snapshot, encrypted and access-controlled; every restore re-applies every purge before the database is handed back, so a deleted child cannot re-enter the live system through a restore. The 30-day backup window is independent of, and does not extend, the 5-year live-record tail.
4.7 Processors
Child data is stored with Supabase, under Supabase's Data Processing Addendum (incorporated by reference into Supabase's Terms of Service, applying to all tiers including free tier). Any processor holding child data is bound by the retention periods in this notice.
4.8 Review and change control
Reviewed annually and on any change to what's collected, the program's age range or season structure, the storage processor, or applicable law. A change that shortens a retention period takes effect on the next purge run with no family notice required; a change that lengthens a period requires the purpose-justification analysis to be redone and, if families are enrolled, may require fresh notice or consent.
4.9 Governing law and contact
Oregon and applicable U.S. federal law, including COPPA. support@wizkidz.ai · +1 (971) 771-7405
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